Tree World Encompassing Return Policy

At Tree World Encompassing, we are committed to providing quality products and exceptional customer service. If you are not entirely satisfied with your purchase, we’re here to help.

Return Eligibility

1. Time Frame: Items must be returned within 30 days of the purchase date.

2. Condition: Products must be unused, undamaged, and in their original packaging to qualify for a return.

3. Non-Refundable Items: Customized or digital products (such as eBooks, workbooks, or downloadable content) are non-refundable unless there is a defect or technical issue.

How to Initiate a Return

To start the return process, please contact our support team at info@treeworlde.com with the following information:

• Your full name

• Order number

• Reason for the return

• Photos of the product, if applicable (e.g., damaged or incorrect items)

Once your return request is reviewed and approved, we will provide you with further instructions.

Refunds

1. Refunds will be processed once the returned item has been received and inspected.

2. Refunds will be issued to the original payment method. Please allow 5-7 business days for the refund to reflect in your account.

3. Shipping fees are non-refundable unless the return is due to an error on our part (e.g., damaged, defective, or incorrect items).

Exchanges

We currently do not offer direct exchanges. If you would like a different item, please return the original product and place a new order.

Defective or Damaged Products

If your product arrives damaged or defective, please notify us within 7 days of receiving your order at info@treeworlde.com. Include photos and a description of the issue to expedite the resolution process.

Shipping Costs

• Customers are responsible for return shipping costs unless the return is due to an error on our part.

• For your protection, we recommend using a trackable shipping service or purchasing shipping insurance.

Contact Us

If you have any questions or need assistance with your return, feel free to email us at info@treeworlde.com. Our team is here to help!

Thank you for choosing Tree World Encompassing. We appreciate your support and look forward to serving you again.